Privacy Policy

Last updated: January 2025

1. Introduction

IndexIQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SEO intelligence platform.

By accessing or using IndexIQ, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account (name, email address, password)
  • Connect your Google Search Console account
  • Subscribe to our newsletter
  • Contact our support team
  • Make a payment (billing address, payment information)

2.2 Automatically Collected Information

When you access IndexIQ, we automatically collect certain information, including:

  • Device information (browser type, operating system, device identifiers)
  • Log data (IP address, access times, pages viewed, referring URL)
  • Cookies and similar tracking technologies
  • Usage data (features used, actions taken within the platform)

3. Google Search Console Data

When you connect your Google Search Console account to IndexIQ, we access and process the following data:

  • Search performance data (clicks, impressions, CTR, average position)
  • Site URLs and page information
  • Search query data
  • Indexing status and coverage issues
  • Mobile usability reports
  • Core Web Vitals metrics

This data is used solely to provide our SEO analysis and insights services. We do not sell or share your GSC data with third parties.

4. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience on our platform

5. Data Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: With third-party vendors who perform services on our behalf (payment processing, hosting, analytics)
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you have given us explicit consent to share your information

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. These include encryption of data in transit and at rest, secure servers, regular security audits, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will delete or anonymize your data upon account deletion request, unless retention is required by law.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal data
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at sohaibk1001@gmail.com.

9. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information and to improve our services. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.

10. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: sohaibk1001@gmail.com
  • Address: IndexIQ, c/o Privacy Team